Frequently Asked Questions

Do you have car parking?

We offer free car parking to guests at the rear of the hotel, please collect your car park permit from the hotel reception when you arrive.
The post code for the car park is LE16 9QQ which is different to the hotel post code.

Click Here – To view a video on how to get to the hotel car park


Accessibility

Our restaurant and bar facilities are all on the ground floor.
There are ground floor bedrooms at the hotel and two of our buildings have lifts fitted.
If you would like to book an accessible room with us please call us on 01858 466644.


What time is check in and check out?

Check in time is from 3pm on the day of your arrival. We cannot guarantee an early check in, however, if your room is ready before 3pm you are welcome to check in early at no charge.

Check out is by 11am on the day of departure.


What time is breakfast served for residents?

Monday – Friday                  06:30am – 09:30am
Saturday & Sunday              07:30am – 10:00am

Breakfast is served in the Grandroom, on the first floor.

*If you are unable to make breakfast upstairs due to mobility please let us know on booking/check in and we will provide breakfast downstairs for you


Are you dog friendly?

Yes, your four-legged friends are very welcome to visit the Three Swans, however we do have a few house rules.
Firstly, dogs are welcome in all areas excluding the hotel’s main restaurant. You are welcome to dine with your well behaved dog in our bar, lounge areas or outside in our courtyard.

In regards to staying with us, we do have a set few rooms in which we allow dogs to stay in, please phone us direct to book a dog friendly room on 01858 466644.

There is a small charge of £10 per dog, per stay.

 

If you have any questions you feel should be on this page, please send it across to marketing@innmail.co.uk

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